BingoPlus PH Privacy Policy

When you register and use BingoPlus PH, we collect personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and government-issued identification details required for identity verification. We also collect transactional data such as deposit and withdrawal records, betting history, and game activity logs. Technical data — including your IP address, device type, browser information, and session timestamps — is automatically recorded when you access our platform. All information collected is used solely for the purposes described in this policy and in accordance with applicable Philippine data protection laws.

BingoPlus PH uses your personal information to create and manage your account, process deposits and withdrawals, verify your identity, and deliver the gaming services you have requested. We also use your data to communicate important account updates, respond to support queries, and send you relevant promotional offers where you have opted in to receive them. Your information helps us detect and prevent fraud, money laundering, and other prohibited activities on the platform. We may use aggregated, anonymised data for internal analytics and platform improvement purposes — this data cannot be used to identify you personally. We do not use your personal information for any purpose beyond what is described in this policy without your explicit consent.

BingoPlus PH does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and customer support tools — strictly under confidentiality agreements and only to the extent necessary to perform their services. Where required by Philippine law or a valid legal order, we may disclose your information to regulatory authorities, law enforcement agencies, or courts. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change. All third parties who receive your data are required to handle it in accordance with applicable data protection standards.

BingoPlus PH employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our security systems are regularly reviewed and updated to address emerging threats and maintain the integrity of your data. In the event of a data breach that poses a risk to your rights, we will notify affected users and the relevant Philippine authorities in accordance with our legal obligations. We strongly encourage you to use a strong, unique password for your BingoPlus PH account and to keep your login credentials confidential at all times.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming and financial transactions. Transaction records and identity verification documents may be retained for a minimum period as mandated by anti-money laundering regulations, even after your account has been closed. Once the applicable retention period has expired and there is no legal basis for continued storage, your personal data will be securely deleted or anonymised. You may request information about how long specific categories of your data are retained by contacting our support team. BingoPlus PH will not retain your data beyond what is necessary for the purposes described in this policy.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. You may also object to certain types of processing, request that we restrict how we use your data, and withdraw any consent you have previously given — without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact our support team at [email protected], and we will respond to your request within the timeframe required by applicable law.

BingoPlus PH uses cookies and similar tracking technologies to improve your experience on our platform, remember your preferences, and analyse how our services are used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics and preference cookies help us understand player behaviour and personalise your experience, and you may manage these through your browser settings. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. By continuing to use BingoPlus PH after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

BingoPlus PH reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account or via a platform announcement. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of BingoPlus PH after any changes have been published constitutes your acceptance of the revised policy. If you have questions about any update, our support team is available to assist you.